Forgot password
Forgot password searches are close to login recovery. This page explains safe reset checks while keeping OTP, password, and wallet credentials private.
Use the verified route, confirm the phone number, wait for OTP calmly, and avoid repeated reset attempts if the account shows a review or security warning.
Check network status, SMS filtering, browser cache, device time, and whether the app route needs an update. Contact support only with masked account evidence.
After recovery, users should review account details, wallet matching, and any recent activity before making payment actions.
FAQ
Common causes include OTP delay, wrong phone number, network issue, cache, app update state, or account review.
No. OTP and passwords should never be shared.
Users should follow official account recovery first and avoid duplicate account issues.
Masked phone number, route used, device, error text, and time are usually safer than private credentials.